How to find the right IT security partner

Beyond the technical issues that businesses face with IT security, the greatest stumbling block to making change and implementing effective solutions is the human element, which boils down to two key problems – you don’t know what you don’t know, and although you inherently shouldn’t trust anyone, you have to trust someone. In the previous entries in this series by my peer Joshua Wood, you read how IT security has become a growing and unavoidable  …>> more

Having an Engaged and Productive Workforce Today Requires a Modern Workplace

When I started out in my journey into the business world some 35 years ago, there was so much rigidity and process rigor in everything. There were dress codes like always wearing a suit (not a sports jacket) – you were expected to wear a shirt and tie. The expectation was a minimum contribution of 8:00am to 5:00pm, working under tight management supervision and rigorous reporting of activity. Everyone had a designated desk or workspace  …>> more

À deux cheveux du chaos

Pourquoi chaque organisation a besoin d’un plan de réponse aux incidents En psychologie, le phénomène est connu sous le nom de corrélation illusoire. Il s’agit d’un terme qui est utilisé pour décrire notre capacité, en tant qu’humain, à percevoir une relation entre des choses alors qu’aucune relation n’existe. On me rappelle souvent ce phénomène lorsque je m’adresse à l’un de mes collègues cadres au sujet de leur état de préparation contre une cyberattaque potentielle. Je  …>> more

A Millimetre Away From Total Mayhem

Why every organization needs an Incident Response Plan In psychology, the phenomenon is known as illusory correlation. It’s a term that’s used to describe our ability as humans to perceive a relationship between things when no such relationship exists. I’m often reminded of this phenomenon whenever I speak to one of my fellow executives about their preparedness for a potential cyber-attack. I’ll ask them if they have a cyber-attack incident response plan and usually what  …>> more

The Value of the Value-Added Reseller

To say that the IT industry is ever-changing would be an understatement. At times it feels that the system I just implemented gets painted with the legacy brush by the hopeful vender pitching their wares. “We have the technology,” the sales professional assures. “Better. Stronger. Faster.” Being an IT manager, I am the common target of countless cold calls. Each of these enthusiastic callers promise they possess something unique that will dramatically alter my profession.  …>> more

Become an agent of positive change

The biggest obstacle in achieving successful change management in any environment has nothing to do with technology. It’s not compatibility, interoperability or platform alignment. What stands in the way of successful change management, all too often, is a combination of pride and fear. At first, this may seem counterintuitive. After all, isn’t taking pride in one’s work something we should all do? For as long as we can remember, fear has been a healthy counterbalance  …>> more