The Value of the Value-Added Reseller

To say that the IT industry is ever-changing would be an understatement. At times it feels that the system I just implemented gets painted with the legacy brush by the hopeful vender pitching their wares. “We have the technology,” the sales professional assures. “Better. Stronger. Faster.” Being an IT manager, I am the common target of countless cold calls. Each of these enthusiastic callers promise they possess something unique that will dramatically alter my profession.  …>> more
BY GLENN ULMER, AUGUST 2, 2018
MANAGED SERVICES

Think Managed IT Services is Outsourcing?
Think Again.

When Tom Johnson[1] partnered with a managed services provider to monitor and maintain his production platform, not only did uptime increase but revenue jumped, too. With less focus on break/fix fire drills, his internal teams are now working more collaboratively on initiatives to improve sales, customer service and product offerings. If you’re still thinking of managed IT services as just a form of outsourcing, you’re missing out. Increasingly, many organizations with internal IT teams are  …>> more
BY STEVE SPENCE, SEPTEMBER 28, 2015
MANAGED SERVICES

The Productization of Managed Services

A new model of IT managed services is rising out of the ashes of yesteryear’s outsourcing model. But unlike the legendary ostrich-like phoenix, this new Managed Service is not being reborn as a lumbering prehistoric phoenix but more like a flock of nimble starlings. more

Why It Might Be Time to Let Go of Your Wireless Network

Wireless Network
BYOD means mobile devices are flourishing and adding to headache of keeping networks secure and optimized. Cloud-managed wireless ultimately benefits both IT departments and business operations. Outsourcing IT functions and adopting managed services are standard operating procedure for many enterprises to streamline costs and increase business agility. Now the impetus and technology is available to farm out your wireless networking infrastructure. The Bring-Your-Own-Device (BYOD) phenomenon is reason enough to offload elements of your wireless network.  …>> more

Leading edge network virtualization options are worth watching

Network virtualization
Quickly scaling enterprises are already benefiting from virtualizing applications and storage resources, but with software-defined datacentres now a reality, so is virtualizing network elements to support a growing business. Virtualizing applications and data storage in the enterprises has become a common practice as it allows organizations to quickly scale up as business demands require. But with the advent of software-defined networking (SDN) and networks function virtualization (NFV), it’s now possible to virtualize elements of the  …>> more

The four Rs of print fleet management

Organizations obviously understand the need to manage their print fleets. Managed Print Services are nothing new and most organizations are having conversations with potential MPS providers or have actually put an MPS program in place. One of the main comments that I hear from potential customers is that they feel the transition from a non-managed to a managed environment is a huge step, with the replacement of existing devices a major concern. My response is  …>> more