The future of retail tech: Getting back to basics

There has been a flood of articles on the future of retail – exciting, albeit occasionally intimidating news about developments such as artificial intelligence, omnichannel commerce, and platform ecosystems. All of this is driving the ever-increasing pace of how retailers are defining what it means to innovate in a rapidly changing world. It is no longer a conversation about bricks and mortar vs. eCommerce, or simply surviving in the wake of the online giants. There  …>> more

Five Ways Technology Drives Business Growth

Have you ever tried to use the self-checkout at the grocery store only to have the attendant come over multiple times because the system isn’t functioning as it should? The resultant delays often lead to the conclusion that the old way was simpler, better – and less frustrating. From a business perspective, when technology doesn’t work the way it’s supposed to, the consequences go beyond mere inconvenience, they can present significant challenges for the organization  …>> more

How to find the right IT security partner

Beyond the technical issues that businesses face with IT security, the greatest stumbling block to making change and implementing effective solutions is the human element, which boils down to two key problems – you don’t know what you don’t know, and although you inherently shouldn’t trust anyone, you have to trust someone. In the previous entries in this series by my peer Joshua Wood, you read how IT security has become a growing and unavoidable  …>> more

À deux cheveux du chaos

Pourquoi chaque organisation a besoin d’un plan de réponse aux incidents En psychologie, le phénomène est connu sous le nom de corrélation illusoire. Il s’agit d’un terme qui est utilisé pour décrire notre capacité, en tant qu’humain, à percevoir une relation entre des choses alors qu’aucune relation n’existe. On me rappelle souvent ce phénomène lorsque je m’adresse à l’un de mes collègues cadres au sujet de leur état de préparation contre une cyberattaque potentielle. Je  …>> more

A Millimetre Away From Total Mayhem

Why every organization needs an Incident Response Plan In psychology, the phenomenon is known as illusory correlation. It’s a term that’s used to describe our ability as humans to perceive a relationship between things when no such relationship exists. I’m often reminded of this phenomenon whenever I speak to one of my fellow executives about their preparedness for a potential cyber-attack. I’ll ask them if they have a cyber-attack incident response plan and usually what  …>> more

It’s 2018, do you know where your recovery plan is?

by Mauricio de Leon Data is King. Be it customer data, supply chain and resource management data, or the valuable intellectual property that forms the core of a business, it is all data; and it all needs to be stored and protected from external threats, but also made available and used internally. So, if data is King, you must ask yourself, who is on the wall, securing the gates, and making sure that the King  …>> more