Data, data, everywhere — but is customer insight out of reach?

Too much data and not enough insight means CIOs are awash in information but still don’t understand what their customers want. Poetry can teach business lessons  The Rime of the Ancient Mariner, a poem by Samuel Taylor Coleridge, is about a sailor who has returned from a long sea voyage. A ship is lost at sea in dense fog and an albatross shows up and provides direction. However, after the crisis is over, the mariner shoots the  …>> more

What isn’t the cloud good for?

Data is everywhere. Especially in the cloud.
  There is no shortage of material devoted to discussing cloud-based computing and praising its benefits. Unfortunately as the term “cloud” continues to become more ubiquitous, it’s easy to get the impression that there isn’t anything you can’t do on the cloud. Over the past two years hardware and software vendors have been tripping over themselves trying to reposition products as being closely aligned with the cloud. In fact, I recently read about a manufacturer  …>> more