Making technology accessible to families in need

In early August, I had the pleasure of participating in the launch of Connected For Success™, a national program that helps needy families with low-cost Internet access, personal computers and software. The program, offered initially to eligible Toronto Community Housing (TCH) residents, is designed give more youth online access and the tools and resources needed to experience connectivity. It is my hope that Connected for Success will help bridge Canada’s ‘digital divide’. As Harry Zarek  …>> more

The four Rs of print fleet management

Organizations obviously understand the need to manage their print fleets. Managed Print Services are nothing new and most organizations are having conversations with potential MPS providers or have actually put an MPS program in place. One of the main comments that I hear from potential customers is that they feel the transition from a non-managed to a managed environment is a huge step, with the replacement of existing devices a major concern. My response is  …>> more

Spiralling print costs? Try a DIY audit

It still amazes me, but I visit many organizations that have little or no idea what their current print environment consists of or what it costs. There are simple warning signs that your print environment is not as efficient as it could be, and you will do yourself a big favour if you recognize them as the red flags they are. How do you start the ball rolling when it comes to consolidation and controlling  …>> more

Here’s a way to legally license your refurbished PC

Microsoft Authorized Refurbisher Logo
Improperly licensed software being installed on refurbished PCs by unscrupulous dealers not only puts purchasers at risk and deprives them of the benefits of being a legitimate software licensee, but also makes it difficult for legitimate refurbishers to compete effectively against pirate prices. In response to concerns expressed by legitimate refurbishers worldwide, and as another measure being taken to thwart software piracy, Microsoft launched the Microsoft Authorized Refurbisher (MAR) program. Under the program, a refurbished  …>> more

Buyer beware! Counterfeit software rampant in refurbished equipment market

Using refurbished computer equipment–printers, servers and mostly desktop and laptop PCs–is an attractive option for cost-conscious organizations like small- to mid-size firms, school boards and individual schools, for example. Unfortunately, however, the refurbished equipment market has also been a hotbed of software piracy–primarily the illegal use of improperly licensed operating system software. According to Microsoft, counterfeit software is a serious and growing problem for the 35 million PCs that are refurbished and resold globally each  …>> more